All Collections
December 31, 2023
Collaboration
Technology Advisors
Troubleshooting "The user cannot be invited because they are not in the partner network of an organization that sponsors this workspace" error
Troubleshooting "The user cannot be invited because they are not in the partner network of an organization that sponsors this workspace" error

Learn about workspace collaboration for technical advisors from different organizations

Alpha Team avatar
Written by Alpha Team
Updated over a week ago

Symptom

Error below is observed upon inviting a technical advisor (TA) from another organization.

  • TA from "organization A" owns WS

  • TA from "organization A" attempts to invite another TA from a different org (TA from "organization B") to WS as an observer

  • The error is displayed “The user cannot be invited because they are not in the partner network of an organization that sponsors this workspace”

Explanation

This is expected behaviour because the system only allows inviting TAs from the same or sponsored organization to the workspace as an Observer.

Did this answer your question?