Workspaces in OneIQ allow multiple users to collaborate on shared IT Environments (ITEs). The workspace license level and available features are determined by its members.
Managing a Workspace
Create a Workspace:
A workspace can be created by a user who wants access to an IT Environment (ITE). They create the workspace and send an invite to the IT professional to deploy the IT Environment and share it within the workspace. For step-by-step instructions, see Inviting Someone to Share Their IT Environment. The person receiving the invite can follow Accepting an Invitation to Share Your Environment.
Alternatively, a workspace can be created by the IT professional. In this case, they first create and deploy the IT Environment, then go to Workspaces and click Share my IT environment. They give the workspace a name, select their IT Environment, choose the members to invite, and click Create.
Workspace License:
Every OneIQ user has a free-tier license, which includes core analytics, inventory, and 7 days of data history. Premium features, such as extended observability (e.g., 30 days instead of 7) and advanced analytics, apply at the workspace level.
When a member with a Premium license joins a workspace, the workspace automatically gains Premium features for all its members.
If no Premium member remains, the workspace reverts to the free tier.
Workspace Duration:
A workspace shows data from its IT Environment for a fixed period, called the Assessment Window. This is 7 days on the free tier, or 30 days or more with Premium features. A progress bar in the workspace shows how much time is left.
When the window ends, the workspace becomes Frozen. It no longer receives new data, but it stays accessible, so you can keep reviewing the data from that period. To see more recent data, create a new workspace and attach the IT Environment to it. See Frozen Workspaces for details.
Editing Workspace Settings
To view a workspace's details, open the workspace in the OneIQ Portal and click the settings gear. The Workspace Settings panel shows the account the workspace belongs to and who created it.
Note: Only workspace Admins can edit the workspace name and description. The access policy is set by the person who attached the IT Environment. Inviting and removing members is covered in the sections below.
Name and Description
Edit the Name or Description fields to rename the workspace or add notes about its purpose. When you change the name, a Save button appears. Click Save to apply your changes.
IT Environment
This section shows which IT Environment is connected to the workspace and who connected it. It also shows the two access settings currently applied to the workspace:
Data access restrictions – controls which platforms from the IT Environment can be seen in this workspace. No data access restrictions means all platforms are accessible.
Visibility restrictions – controls whether asset data is scrambled. No visibility restrictions means data such as hostnames and IP addresses is shown as is.
Only the person who attached the IT Environment can change these settings, by clicking Change access policy. These settings only affect what workspace members see. The IT Environment owner still sees the full, unscrambled data in their own IT Environment view. For more detail, see Change IT Environment Data Collection Policy.
Members
The Members section lists everyone with access to the workspace, along with their role. Members with the Admin role can remove other members, and can make other members Admins by selecting Admin from the dropdown next to their name. The person who created the workspace is an Admin automatically. Guests are external collaborators who have been invited to the workspace.
Adding Users
These steps add a member to an existing workspace. Any workspace member can invite others. To invite someone to share their own IT Environment, see Inviting Someone to Share Their IT Environment.
Open the workspace in the OneIQ Portal.
Click the settings gear.
Under Members, click Invite and enter the email address of the person you want to add.
The invited user will receive an email with a link to join. See Accepting an Invitation to Share Your Environment for what they will see.
Once they accept, they will be added as a workspace member.
Until the invitation is accepted, it appears under Pending invites, along with when it was sent. From there you can:
Click the resend icon (paper plane) to send the invitation email again.
Click the delete icon (trash can) to cancel the invitation.
Note: If the new member has a Premium license, the workspace will automatically gain Premium features.
Removing Users
You must be a workspace Admin to remove members.
Open the workspace in the OneIQ Portal.
Click the settings gear.
Find the user in the Members section.
Click the remove icon (x) next to their name.
Once removed, that user will no longer have access to the shared ITE or workspace data.
Note: If the user you remove is the last member with a Premium license, the workspace will revert to the free tier.
Leaving or Deleting a Workspace
These options are under Danger Zone at the bottom of the Workspace Settings panel.
Leave workspace – removes you from the workspace. You will no longer have access to its data unless you are invited again.
Delete workspace – permanently deletes the workspace for all members. The connected IT Environment and its data are not affected. This option is only available to the workspace owner (the person who created the workspace).
If you no longer wish to share your IT Environment data with the other workspace members, we recommend deleting the workspace. If you did not create the workspace, ask the workspace owner to delete it.