Workspaces in OneIQ allow multiple users to collaborate on shared IT Environments (ITEs). The workspace license level and available features are determined by its members.
Managing a Workspace
Create a Workspace:
A workspace can be created by a user who wants access to an IT Environment ITE. They create the workspace and send an invite to the IT professional to deploy the IT Environment and share it within the workspace.
Alternatively, a workspace can be created by the IT professional. In this case, they first create and deploy the IT Environment, attach it to the workspace, and then invite other users.
Workspace License:
If a user with an elevated license (e.g., sponsored or premium) is a member, the workspace inherits that license. This includes extended observability windows (e.g., 30 days instead of 7) and any premium features tied to that license.
Adding Users
Open the workspace in the OneIQ Portal.
Click the settings gear.
Select Invite User and enter the email address of the person you want to add.
The invited user will receive an email with a link to join.
Once they accept, they will be added as a workspace member.
If the new member has a higher license level, the workspace will automatically gain those license benefits.
Removing Users
Open the workspace in the OneIQ Portal.
Click the settings gear.
Find the user in the Members list.
Select Remove.
Once removed, that user will no longer have access to the shared ITE or workspace data.