Share RVTools exports directly with your Technology Partner — no email, no login, fully encrypted.

Secure RVTools Transfer lets you send RVTools files directly to your Technology Partner through a secure, personalized link. No email attachments, no FTP, no login required on your end.

Once uploaded, your Technology Partner is notified automatically and can access your files in a secure workspace.

Before uploading, confirm the following:

Your Technology Partner will provide you with a personalized upload link. Once you have the link:

1. Open the link in your browser

2. Drag and drop your RVTools file(s) into the upload area, or click to browse

3. Enter your email address

4. Enter a project name

5. Click "Send Securely"

You can upload multiple files in a single submission.

If your upload fails or your Technology Partner reports issues processing the file, check the following common causes.

OneIQ requires RVTools version 4.6.1 or later. Files created with older versions may have a different file structure or be missing required data sheets, causing the import to fail.

How to check: Open the RVTools application and check the version number in the title bar or the About menu. If the version is below 4.6.1, update RVTools to the latest version and re-export the data before uploading.

OneIQ expects the original, unmodified .xlsx file produced by RVTools. If the file has been opened and edited in Microsoft Excel or another application, the import may fail. Common modifications that cause failures include:

• Removing or renaming columns

• Deleting rows

• Removing entire worksheet tabs

• Re-saving the file in a different format (e.g. .csv or .xls instead of .xlsx)

• Adding filters, formatting, or formulas

Solution: Re-run RVTools against the vCenter or ESXi host and export a fresh, unmodified .xlsx file. Do not open or edit the file before uploading.

The file must be in .xlsx format. RVTools supports multiple export formats, but only .xlsx is accepted. If you exported as .csv, .xls, or another format, re-export from RVTools using the .xlsx option.

If the upload button is not responding, confirm the file is in .xlsx format. Other file types are not supported and may cause the uploader to stall.

If the upload still fails after confirming the above, contact your Technology Partner and include the RVTools file so the team can diagnose the issue.

Do I need a OneIQ account to upload files?

No. You only need the link your Technology Partner provides. No account or login is required.

Can I upload more than one file?

Yes. You can upload multiple RVTools files in a single submission however, please note that all files uploaded at once will go into a single workspace.

Is my data secure?

Yes. All files are encrypted during transfer and storage. Your data goes directly to your Technology Partner's secure workspace.

What file formats are accepted?

RVTools exports in .xlsx format only. Other formats including .xls and .csv are not supported.

Which version of RVTools do I need?

RVTools version 4.6.1 or later is required. Check the version in the RVTools title bar or About menu.

Who receives my files?

Only the Technology Partner whose link you used. Files are not shared with anyone else.

Can I edit the RVTools file before uploading?

No. The file must be the original, unmodified export from RVTools. Opening or editing the file in Excel before uploading may cause the import to fail.

Need more help? Contact your Technology Partner or visit help.oneiq.com