If connectivity issues occur between OneIQ Pulse and a VMware endpoint, the following error is displayed upon clicking Details button:
Log in to the machine running OneIQ Pulse
Open Powershell and run the following command:
Test-NetConnection -ComputerName <vcenter Hostname or IP address> -Port <443>
Test-NetConnection -ComputerName vcenter -Port 443
Test-NetConnection -ComputerName vcenter.domain.com -Port 443
Test-NetConnection -ComputerName 172.16.2.3 -Port 443
Examine the output and compare with the outputs below:
Indicates connectivity issue on port 443 between the OneIQ Pulse server & the VMware vCenter
Check if the default VMware management API port (443) is used, or a custom one is configured. More information could be found in "Failed to connect to VMware management API" article.
Example of a successful connectivity to VMware vCenter management API :
Example of a successful connectivity to VMware vCenter management API using a non-standard port:
For more information refer to OneIQ Pulse Data Collection Guide, page 6.