To securely connect your OneIQ Pulse data colllector to OneIQ servers, a certain level of SSL/TLS is required.

When an SSL/TLS secure channel cannot be created, the following error is displayed in OneIQ Pulse:

If you run into this error and are using Windows Server 2012 R2, you may have the minimum SSL/TLS requirements required, but it may not be enabled by default.

To enable TLS 1.2, run PowerShell as an administrator (right-click on the Windows PowerShell search result, and then click on "Run as administrator") and execute the following commands: 

Set-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\.NetFramework\v2.0.50727' -Name 'SchUseStrongCrypto' -Value '1' -Type DWord 
Set-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\.NetFramework\v2.0.50727' -Name 'SystemDefaultTlsVersions' -Value '1' -Type Dword
Set-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\.NetFramework\v4.0.30319' -Name 'SchUseStrongCrypto' -Value '1' -Type DWord
Set-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\.NetFramework\v4.0.30319' -Name 'SystemDefaultTlsVersions' -Value '1' -Type Dword
Set-ItemProperty -Path 'HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp\' -Name 'DefaultSecureProtocols' -Value '2048' -Type Dword

New-Item -Path 'HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client' -Force
Set-ItemProperty -Path 'HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client' -Name 'DisabledByDefault' -Value '0' -Type Dword
Set-ItemProperty -Path 'HKLM:\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client' -Name 'Enabled' -Value '1' -Type DWord

Restart-Computer -Confirm

Once the OneIQ Pulse Server is restarted, try specifying the connection key again and click Ok.

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