Overview
OneIQ is a cloud-based (SaaS) platform that helps you understand, plan, and optimize your IT infrastructure across datacenters, cloud, and container platforms.
It is built around three core components:
OneIQ Pulse – collects data
OneIQ Central – stores data securely
OneIQ Portal – displays data and enables collaboration
These three components work together to collect, protect, and present insights — all under your control.
OneIQ Pulse
What it does:
OneIQ Pulse is a lightweight, agentless connector that gathers information from your systems — such as configuration, performance, and network activity — without installing anything on them.
How it works:
Pulse collects data from on-premises and cloud environments.
The data is encrypted and sent securely to OneIQ Central.
Each Pulse installation connects to an IT Environment (ITE) using a unique connection key.
For datacenter platforms like VMware, Nutanix, or Azure Local, a single Pulse Connector can connect to multiple platforms simultaneously. An additional connector is needed only if a WAN link separates the platforms; in that case, each site should have its own local Pulse Connector.
Where it runs:
Cloud: AWS, Azure, and GCP
Cloud-Native: Kubernetes and Red Hat OpenShift
Datacenter: VMware, Hyper-V, Nutanix, Azure Stack HCI, and more
Security:
Pulse utilizes full encryption (SSL/TLS and AES-256), does not store credentials in plain text, and automatically updates with security patches.
OneIQ Central
What it does:
OneIQ Central is the secure data warehouse hosted in Microsoft Azure (Canada Central). It stores all collected data safely, with encryption and strict isolation between environments.
Key points:
All data is encrypted at rest and in transit.
Each customer’s environment is private and separated.
Certified to ISO/IEC 27001 standards for security.
OneIQ Portal
What it does:
The OneIQ Portal is the web interface where you view and analyze your data.
It provides:
Interactive dashboards and reports
Cost and capacity planning tools
Secure Workspaces for collaboration
Privacy protection through data scrambling
Strong security with SSO, 2FA, and zero-trust access
Licensing in OneIQ
Licensing determines the extent of data history you can view and the features you can utilize.
Free Tier:
7-day rolling history per IT Environment (ITE)
Basic dashboards and visibility
Premium or Sponsored Tier:
30-day (or more) extended history
Advanced analytics, planning, and cost insights
Applies automatically when a premium user joins a Workspace
In short:
Pulse collects data.
Central stores it securely.
Portal displays it and enables collaboration.
Licensing determines how long you can see data and which tools are available.