The OneIQ software-as-a-service (SaaS) platform delivers full-stack intelligence across cloud, datacenter, and cloud-native infrastructure. It is built around three core components—OneIQ Pulse, OneIQ Central, and the OneIQ Portal—and uses IT Environments (ITEs) and Workspaces as the foundation for organizing and sharing data.
Core Components
OneIQ Pulse
OneIQ Pulse is an agentless connector that collects configuration, performance, and network telemetry across cloud, cloud-native, hyperconverged, virtualized, and physical infrastructure. Each Pulse instance is tied to an IT Environment with a unique connection key.
Deployment options:
Cloud
AWS: Deployed as a small EC2 instance using a CloudFormation template.
Azure: Deployed as a virtual machine using an ARM template.
GCP: Deployed as a virtual machine using a Jinja template.
Network flow support for AWS and Azure.
Cloud-Native
Deployed with a OneIQ manifest for Kubernetes or Red Hat OpenShift.
Datacenter
Installed on a Microsoft Windows Server VM with outbound SSL connectivity.
Supported platforms: Azure Stack HCI, Microsoft Clusters and Hyper-V, Nutanix, VMware vSphere and vSAN.
Network flow support: IPFIX, JFlow, NetFlow v5–7, v9.
Security features:
Agentless architecture (no software installed on target systems).
Encrypted data collection and upload (SSL/TLS, asymmetric encryption per environment).
AES-256 secured credentials are never stored or transmitted in plain text.
Digital signatures to prevent tampering.
Automatic updates with security patches.
OneIQ Central
OneIQ Central is a secure data warehouse hosted in Microsoft Azure. It stores all data collected by OneIQ Pulse with encryption at rest and private key management. Each environment is isolated from others, maintaining strict data boundaries. OneIQ Central is certified to ISO/IEC 27001 standards.
OneIQ Portal
OneIQ Portal is a web-based interface for analyzing IT Environments. It provides:
Interactive dashboards and planning tools.
Secure Workspaces for collaboration.
Access to application, billing, infrastructure, and network data stored in OneIQ Central.
Data scrambling for privacy protection.
Access controls with SSO, two-factor authentication, and zero-trust policies.
IT Environments (ITE)
An IT Environment (ITE) is where OneIQ stores the data collected by Pulse. Each ITE can include multiple platforms, datacenters, cloud accounts, and containerized workloads.
Key points:
Provides a rolling 7-day window of inventory, configuration, performance, and network data by default.
The ITE owner always has rolling visibility into their connected environment.
Data is encrypted, access-controlled, and isolated from other environments.
Supported platforms: VMware, Nutanix, Hyper-V, AWS, Azure, GCP, Kubernetes, Red Hat OpenShift, Windows, and Linux.
Workspaces
A Workspace is a secure way to share ITE data with others. It provides controlled collaboration while maintaining data boundaries.
When connecting an ITE to a Workspace:
By default, a fixed 7-day snapshot of the environment is shared.
Depending on license tier, snapshot retention can be extended.
To refresh Workspace data, the ITE must be disconnected and reconnected.
Visibility rules and optional data scrambling can be applied for privacy.
Licensing
Licensing is applied at the Workspace level.
Free Tier
Each ITE provides a rolling 7-day view.
Any Workspace created from that ITE shares a fixed 7-day snapshot.
Premium or Custom Tier
Workspaces can show longer snapshots aligned to the license.
Unlocks advanced planning, cost optimization, and forecasting features.
Example Scenario
A company connects its VMware cluster and AWS account into a single IT Environment. The ITE provides a rolling 7-day view of virtual machines, workloads, and cloud usage. To collaborate with a project team, the company shares the ITE in a Workspace, which presents a fixed 7-day snapshot for team members to analyze together. After a week, the ITE is disconnected and reconnected, refreshing the Workspace with updated data. If a user with a Premium license joins that Workspace, both the Workspace and its connected ITE gain access to the features associated with the Premium license for as long as that user remains a member.