Accounts
OneIQ Account is a top-level entity that organizes users, IT environments, and workspaces. Each user can be a member or an owner of one or more accounts:
Owners can see all workspaces
Members have access to
IT environments in the account and can connect them to workspaces
Workspaces they are a part of
IT environment and workspace creation privileges depend on account and user settings, as well as license(s) associated with the account.
IT Environments
Each IT environment stores:
Billing data from AWS, Azure, and GCP
Application metrics, traces, and logs streamed to OneIQ Central using OpenTelemetry
Infrastructure configuration, performance, and network data from the cloud, cloud-native, and data center platforms profiled by OneIQ Pulse connector(s)
Each IT environment is visible to users inside the OneIQ account it is part of, and inside the OneIQ workspaces it is connected to.
Workspaces
Workspaces enable internal teams, trusted advisors, and suppliers to have a secure, shared context around a connected IT environment. They eliminate the need to give users access to internal systems, set up VPNs, or ship data to third parties.
With OneIQ workspaces, you can decide which platforms and IT asset information is relevant for your team and use data visibility policies to structure access to the connected IT environment.
Workspaces are great for continuous, cross-team collaboration. They can also be used for projects and professional and managed services.