OneIQ

Alpha Team

Beta Team

Support Kappa

December 31, 2023

Collaborate with Technology Advisors to analyze your IT environment and design next-gen Hybrid IT solutions

Collaboration

Learn how to create workspace to discover OneIQ Portal capabilities

Creating OneIQ Workspace

Technology Advisors

Collect data and analyze virtualized and traditional infrastructure in your IT environment

Data Collection

Learn how to discover non-default SDK port for VMware vCenter and VMware ESXi Hosts.

Troubleshooting "Failed to connect to VMware management API" error

Learn how to fix the "Service Connection Failed" error when using Internet Proxy

Troubleshooting "Service Connection Failed" error

Learn how to troubleshoot failed Hyper-V collection

Troubleshooting "The client cannot connect to the destination specified in the request" error

Learn how to troubleshoot failed Linux collection

Troubleshooting "Failed to elevate using sudo or sudo is not available" error

How to fix the "The native library does not have all required functions" error when running OneIQ Pulse on Microsoft Windows Server 2012 R2

Troubleshooting "The native library does not have all required functions" error

Learn how to troubleshoot WMI connectivity issues for Windows Endpoints

Troubleshooting "Failed to connect to the WMI service" error

Learn how to troubleshoot issue with VMware vCenter being recognized as VMware ESXi host

Troubleshooting "ESXi server with address is managed by VMware vCenter and cannot be monitored directly" error

Learn how to troubleshoot connectivity between OneIQ Pulse and VMware® endpoints.

Troubleshooting "No such host is known" error

Learn how to install OneIQ Pulse data connector flagged by antivirus software products

OneIQ Pulse flagged by antivirus software  (false positives)

Learn how to add disk space using VMware vSphere® Client or using junctions in Microsoft Windows

Not enough disk space on the machine hosting OneIQ Pulse

Learn how to troubleshoot local time being out of sync between OneIQ Pulse and VMware® endpoints.

Troubleshooting "Clock skew is detected between the OneIQ Pulse clock and remote clock" error.

Learn how to troubleshoot Microsoft Failover Cluster / Hyper-V cluster Error Code: 15884

Troubleshooting "Failed to connect to a Windows cluster node" error

Learn how to troubleshoot connectivity between OneIQ Pulse and OneIQ Portal

Troubleshooting the "m_safeCertContext is in invalid handle" error

This article provides troubleshooting steps for resolving common connection issues between OneIQ Pulse and the OneIQ portal.

Troubleshooting Connection Issues Between OneIQ Pulse and the Portal

Learn how to troubleshoot data collection

Troubleshooting data collection

Learn how to configure a read-only account to discover VMware vCenter Server®

Setting up a VMware SSO read-only account

Advanced Configurations

This article clarifies the differences between Logical Used Space and Used Space for effective storage sizing in VMware.

Understanding Logical Used vs. Storage Used in VMware Metrics

Phi Team

Portal

Learn about the issue of displaying wrong virtual machines names in Workload Summary

Virtual machines names appear as ds:///vmfs/volumes/datastore/vm_name

Learn how to troubleshoot connectivity and proxy-related issues

Troubleshooting OneIQ Portal not loading after signing in.

Learn how to troubleshoot portal-related issues

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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