When working with IT Environments (ITEs) in OneIQ, different status indicators help you quickly understand the state of data collection and availability. Each status is represented by a color and label, showing whether the environment is actively receiving data, has stopped collecting, or has not yet begun.
Status Types
Green – Alive
Meaning: Data is actively being collected.
Details: The workspace or IT Environment has received data in the last 24 hours.
Light Blue – Frozen
Meaning: Data exists, but collection has stopped.
Details:
No new data is being received.
Common reasons:
The workspace reached its data retention limit (7-day or 30-day window).
The IT Environment is no longer receiving data from Pulse.
Orange – No Data
Meaning: The environment has been created, but data has not yet been collected.
Details: Pulse has not connected or provided any information yet.
Black – Empty
Meaning: The workspace has no IT Environments.
Details: This is a workspace-only status, indicating that nothing has been added or connected.
Summary
Green = Alive, receiving fresh data.
Light Blue = Frozen, data exists but collection stopped.
Orange = No data collected yet.
Black = Empty workspace with no ITEs.
Use these statuses to quickly confirm whether your IT Environment is active, paused, waiting for data, or not yet configured.