Linux collection fails with the following error message:
Failed to elevate using sudo or sudo is not available
If your account is not in the sudoers file, you will not be able to use the
sudo command to perform administrative tasks on the system. This includes using account to profile Linux endpoint. When you try to use
sudo, you may see an error message like "is not in the sudoers file. This incident will be reported."
To troubleshoot this issue, you can try the following steps:
Try using another account that has administrative privileges to log in to the system and add your account to the sudoers file. This can be done by using the
visudocommand to edit the
/etc/sudoersfile. For example, if the username of the account that needs to be added to the sudoers file is "user", you can use the following command to edit the file:
su -c visudo
Then add the following line to the end of the file:
user ALL=(ALL) ALL
Save the file and exit. Now the user "user" should be able to use
sudo to perform administrative tasks.
If you don't have another account with administrative privileges, you can try booting into single-user mode and adding your account to the sudoers file. To do this, restart the system and hold down Command+S during startup. This will boot the system into a command-line interface. Then, use the following command to remount the file system as writable:
/sbin/mount -uw /
Next, use the
visudo command to edit the
/etc/sudoers file as described above to add your account to the file. Save the file and exit, then reboot the system by typing
reboot at the command prompt.
If the above steps do not work, you may need to contact the system administrator or IT support for further assistance. They may need to reset your account's privileges or provide you with another account that has administrative privileges.