Overview 

OneIQ Pulse stores data in the following temporary folder:  
 C:\Windows\ServiceProfiles\NetworkService\AppData\Local\OneIQ\OneIQ Pulse

If the system (C:) drive runs out of disk space, OneIQ Pulse will not be able to synchronize snapshots with the OneIQ Portal and may cease to function properly. To address this issue, it is possible to either:

  1. Extend the VMDK file hosting the system drive if OneIQ Pulse runs inside a VMware virtual machine or 

  2. Create an NTFS junction (reparse point) to a different volume with more space.

Resolutions

VMware VM hosting OneIQ Pulse

  1. Shut down the virtual machine running OneIQ Pulse

  2. Extend the VMDK file hosting the system drive. Please see the Increasing the size of a virtual disk article from VMware for more information 

  3. Power on the virtual machine 

Non-VMware machine hosting OneIQ Pulse

  1. Delete existing folder  C:\Windows\ServiceProfiles\NetworkService\AppData\Local\OneIQ\OneIQ Pulse

  2. Open command line: cmd

  3. Navigate to the new volume with additional disk space. Example: cd E:\

  4. Create the folder that will be used for storing OneIQ Pulse temporary files. Example: mkdir OneIQ-Temp

  5. Run E:\>mklink /J "C:\Windows\ServiceProfiles\NetworkService\AppData\Local\OneIQ\OneIQ Pulse" OneIQ-Temp

  6. Confirm the junction point is functioning by opening a command prompt and navigating to the newly created temp folder location. Example: cd "C:\Windows\ServiceProfiles\NetworkService\AppData\Local\OneIQ\OneIQ Pulse". Run the dir command and confirm the line bytes free at the end corresponds to the new volume.

Disk Space Requirements 

OneIQ Pulse has the following free disk space requirements on the system drive:

  • Up to 100 machines: 2 GB

  • 100 - 499 machines: 5 GB

  • 500 - 999 machines: 10 GB

  • 1,000 - 2,499 machines: 25 GB

  • 2,500+ machines: 10 machines per machine

Note: Offline mode requires 20 MB per machine per week of data collection.

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